Dutch bank Rabobank is to invest up to €2bn (£1.7bn; $2.3bn) over the next three years in data, technology and artificial intelligence as it seeks to modernise its operations and respond to
changing customer expectations.
The bank said the investment would focus on strengthening its data and IT infrastructure, improving customer services and expanding the use of AI.
"Artificial intelligence, data and other new technologies will further transform the way we work," Rabobank chief executive Stefaan Decraene said as the bank published its half-year results.
"To take full advantage of these developments, and most of all to meet evolving customer expectations, we will invest up to €2bn in strengthening our Data & IT foundation, enhancing customer experience and scaling AI."
Rabobank's plans come as banks globally increase spending on AI, which is being used to automate processes, improve customer services and reduce costs.
British lender Lloyds, for example, announced AI-driven cost-cutting plans last month as part of a wider effort to improve efficiency.
Rabobank reported a net profit of €2.69bn for the first half of the year, unchanged from the same period in 2025.
The Dutch bank's technology spending comes despite the flat profit result, reflecting the growing importance of AI and digital infrastructure to the banking sector. Photo by Lofor, Wikimedia commons.
