After nearly five years behind scaffolding, one of England’s most iconic Norman landmarks has reopened its doors. Norwich Castle Keep – first built almost 900 years ago – has undergone a

£27.5 million revamp, turning the medieval fortress into what’s now being called “The People’s Palace.”

The castle, originally commissioned by William the Conqueror and completed by his son King Henry I in 1121, has long dominated the Norwich skyline as a reminder of Norman power. But until now, only part of the building was accessible to the public. For the first time in its history, all five floors – from the underground chambers to the rooftop battlements – are open for exploration.

Accessibility has also been a key focus. A brand-new lift means wheelchair users and parents with pushchairs can reach every level, even the roof, making Norwich Castle the most accessible Norman castle in the UK.

“This is the largest Norman keep ever built – one of the most spectacular 12th-century secular buildings in Europe,” said Steven Miller, director of Norfolk Museums Service. “We wanted it to be enjoyed by as many people as possible. Hopefully, Norwich Castle will now take its place among the top castles in the UK, maybe even Europe.”

Inside, visitors can step into recreated Norman royal chambers furnished as they might have been in the 12th century. The Great Hall now features immersive light and sound projections, bringing the story of the castle’s past rulers and residents to life.

The project also includes a major collaboration with the British Museum. More than 900 medieval artefacts – from everyday objects to rare treasures – are now displayed in the new Gallery of Medieval Life, many on long-term loan.

Naomi Speakman, curator of Late Medieval Europe at the British Museum, said displaying the artefacts inside a genuine medieval setting adds a powerful layer of meaning. “Norwich was hugely important in the Middle Ages – often called England’s second city. Its wealth from the wool trade and merchant activity made it a thriving hub. Showing these objects here allows visitors to connect them with the history of the place itself.”

Norwich Castle officially reopened to the public on 13 August 2025, welcoming visitors back to explore nearly a millennium of history – but with a modern twist. Photo by Interior of the keep, Norwich Castle by David P Howard, Wikimedia commons.