Victims and survivors of terrorism across the UK will now be able to access round-the-clock specialist support through a new national hub launched by the government on 1 June.
The service, designed to provide trauma-informed care and practical assistance, aims to simplify access to support for those affected by terrorist attacks by offering a single point of contact throughout their recovery.
The hub, operated by Victim Support in partnership with the Peace Collective and West London NHS Trust, will provide emotional support, case management, mental health services and personalised recovery plans. Support will be available both online and through a free helpline.
Security Minister, Dan Jarvis, said: “For too long, victims and survivors of terrorism have had to navigate complicated and fragmented support services. I am pleased to say that ends today with the launch of our new support hub.
It will offer a simpler, more joined-up approach for those rebuilding their lives after an attack – providing a single point of contact for timely emotional and practical support, dedicated caseworkers and personalised support plans”.
Under the new model, each victim or survivor will be assigned a dedicated caseworker responsible for coordinating services and developing tailored support plans. Specialist support will also be available for children and young people.
Where required, users of the service will be referred for mental health assessments and psychological treatment through the National Psychology Service for Victims and Survivors of Terror at West London NHS Trust.
Katie Kempen, Chief Executive at Victim Support, said:
“The horror of experiencing a terror attack is far-reaching and can have a devastating impact on victims, survivors and their families. The road to recovery can be a long and complicated one. Being able to access the right help at the right time can make a huge difference.
We are proud to be working in partnership to deliver specialist trauma-informed support services – including immediate emotional reassurance, practical help, specialist psychological support, and longer-term recovery assistance – to anyone who needs it”.
The launch comes ahead of the UK's first National Day for Victims and Survivors of Terrorism on 21 August. The annual event will honour those killed in terrorist attacks and recognise the experiences of survivors and families whose lives have been permanently affected.
The Home Office plans to mark the inaugural day with a hybrid commemoration event in central London, bringing together survivors, families and government representatives. The ceremony will also be livestreamed to allow wider public participation.
The government said the new support hub and national day form part of wider efforts to improve recognition, support and long-term assistance for victims and survivors of terrorism across the UK. Photo by Canley at the English-language Wikipedia.
